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November 20, 2005
Find out what your customers really need from your website
Whoever created this trial-by-password is I’m sure not someone who enjoys developing techniques in cruel and unusual punishment. They’re just doing their job, and completely forgetting that real, living, breathing, laughing, screaming people have to fill out these passwords.
Find out what your customer really needs from your website by putting yourself in their shoes. Never ever design a website without thoroughly testing it with your target customers. Every day—every single day—you should be thinking about, talking to, listening to, observing your customers. There is simply no other part of your job that is remotely as important.
Continue Reading "Find out what your customers really need from your website"
Posted by Don at November 20, 2005 01:33 PM
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