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June 15, 2005
Archiving Usability Reports
Whenever you go to the trouble of creating an in-depth formal report with detailed analysis, you need to maximize your return on investment by encouraging future use of the insights. You should also archive informal usability reports. These "quick findings" and emailed summaries are important during usability projects, and while not as useful in the future as more detailed reports, they will have value then as well.
On a personal level, archival usability reports are a great learning resource for improving your usability skills. Although the best way to become a great usability professional is to conduct numerous user tests, reading the findings from other studies is a close runner-up. Thus, when you keep your reports to yourself or otherwise make them difficult to access, you shortchange your colleagues and your organization as a whole.
Posted by Don at June 15, 2005 09:54 AM
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