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June 04, 2005
Coffeeshop Turns off Wi-Fi on Weekends
Worse than just the sheer number of laptop users, Strongin noted, is that many of these patrons will camp six to eight hours - and not buy anything. This seemed astounding to me, but she said that it was typical, not unusual. The staff doesn't want to have to enforce the cafe's unspoken policy of making a purchase to use the space (and the Wi-Fi), and on the occasions that they approach a non-buyer about a purchase asking, "Can I get you a beverage?" the squatter often becomes defensive, explains they've bought a lot in the past or just the day before.
Strongin says that Victrola isn't interested in charging for Wi-Fi as a tool to limit or moderate use, and still thinks that free Wi-Fi is a great amenity that they can offer their customers at the right time. They have no plans to remove it entirely.
Posted by Don at June 4, 2005 10:48 PM
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