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March 20, 2005
Applying Usability Principles to Your CMS
Usability has moved to the forefront in the past few years, especially for corporate Web sites, as marketing managers seek to understand and measure whether their investments in Web communications are really paying off. Now that Web-based applications have proliferated, enterprises are beginning to look more closely at application usability in general and the usability of content management systems in particular.
In this first of two articles, I'll offer a general introduction to the problem of CMS usability with a particular focus on contributor interfaces. Part two will look at usability in the context of specific features, including classification, workflow, search, help, and other subsystems. The articles will examine usability through the lens of Web content management systems, but the themes should generally be applicable for managing content of all kinds.
Continue Reading "Applying Usability Principles to Your CMS"
Posted by Don at March 20, 2005 08:10 PM
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